Friday, April 23

Shipping Secrets

The headquarters of eBay in San Jose, Californ...Image via Wikipedia
So you have finally taken the step to sell something on eBay. Maybe its some of your kids used clothing. Maybe its an antique that you inherited but don't have that perfect place for. Whatever it is that you have decided to sell will have to in the end, be shipped to the winner. Shipping can be a confusing and troublesome process for those who haven't had much experience.

So what is so complicated...

First you have to decide which shipping company you want to use. There is USPS, UPS, FedEx, Dhl, and various others.

How do you decide?

Well I always go by cost, but that isn't always easy to figure out. You have to know what shipping options to offer your buyers before you list your item so it takes a little investigation by you to know what shipping service will work best for you.

eBay does some of the work for you with their shipping calculator but they only offer you prices for USPS and UPS. So it won't tell you the prices for FedEx, DHL, or other shippers. Even so, it does a good job. Here is on one eBay user had to say about the eBay shipping calculator:
Why I always use the eBay shipping calculator;IT WORKS
How many times have you won an auction only to wait ... and wait ... and wait
to complete the transaction because the vendor did not include his S+H costs?



FRUSTRATING ISN'T IT ???

I believe that most sellers don't use the available shipping calculator because they are afraid
that they will be short-changed on their shipping and handling costs.
I have used the shipping calculator on ALL
of my listings since DAY ONE. 
IT WORKS !!!
I only use USPS priority shipping with delivery confirmation.
All that you have to do is click the 
Calculated tab instead of the Flat cost tab to open the shipping calculator menu.
I assume that you have a postal scale? (readily available on many eBay listings - search: Postal scale)
By simply showing the weight, (including packing material and the box) and your nominal handling charge, the correct shipping 
and handling charge will be available to potential buyers prior to bidding.AND will automatically be added to your final invoice.
As I stated, I always ship delivery confirmation and I always add .50 as a handling charge for that purpose.
That's it !! So Easy !!
If you prefer to ship parcel post (why??) or if you prefer to give your buyers the option of parcel post, you can do that also.
NO PROBLEM !!
Other choices are Media mail, Express Mail etc
Believe me, you will save time answering questions about your shipping costs and your buyers will appreciate your efforts.
Give it a try !!
Sorry to say, but in my opinion, the only reason NOT to use the shipping calculator is because
you are one of those 
HIDDEN SHIPPING COST RIP-OFF VENDORS.
You know, the ones who give eBay a black eye.
Sell a 99 cent item and charge $29.99 for shipping...SURE !!
BE AWARE THAT EBAY IS CRACKING DOWN ON YOU GUYS AND GOOD RIDDANCE.

This is a nice but slightly dated video on the shipping calculator:



My personal advice is to use the shipping calculator and occasionally check the prices for shipping with other shippers. If you find that shipping is cheaper with another carrier on a consistent basis, start using them and just tell your eBay customers that you ship with that other service but still use the calculator for estimates. I found that customers really like getting a little money back as a refund if you can get the shipping for less. I had customers write me really nice feedback because I refunded them $1.30 in shipping.